Account balance, unused rewards points, and Microsoft certification, including passed exams and associated transcripts., Hotmail, Live and MSN email accounts.What they recommend from Microsoft before closing your account is that you know that they will be closed: In this case, if we close the Microsoft account we will delete the Skype account but we will not be able to log in to other Microsoft user products or services such as, Office Online, OneDrive, Xbox Live or Windows.īefore closing your account, Microsoft advises that you check that all important information is saved, that your Skype Credit balance has been used and you don’t have anything you can still use (if you delete it, you can’t get it back). Skype is, as we have said, one of the many services that the consumer has accessing from the Microsoft account and we cannot separate the Skype profile from the account in general. We must bear in mind that our email or our Skype profile is not only in this application, but rather it is an account that we use in other services. But you should take into account a number of aspects. If you want to delete your Skype account permanently and delete all data, you can do it. If you have the right to a refund, you will see a button that indicates it and you can confirm so that it is processed and the money is returned to you as long as you comply with the requirements and rules of the program. In that case, we have to go to the purchase history page and choose the order. Please note that you can get a refund if you have canceled an unused subscription or if you have unused Skype Credit if you request a refund within 14 days of purchase. Once you have chosen, confirm with the green button to cancel. Click on it and you will have to choose between different reasons for cancellation. Here we will see the subscription or subscriptions that we have active and a button, under the payment method and the next payment date, that indicates “cancel subscription”. Once we have this hot and we are logged in, we go to our Skype profile on the web page and tap on “ Manage ” Of course, we must take into account something: we must cancel the subscription at least three days before the renewal date if we do not want the amount of the next billing cycle to be charged to our account. The steps are simple and we can go to the Skype website where we log in with our username and password.
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